Aquaculture Specialist Job Description
www.pentairaes.com
Job Title: Aquaculture Specialist
FLSA Status: Exempt
The Aquaculture Specialist position is responsible for supporting the sales teams by analyzing the
customer’s needs and providing technical support for Pentair Aquatic Eco-system (PAES) products. They
will also engage in problem solving by working with industry partners and developing solutions for customer
projects and requests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Support the PAES contact center and inside sales team on product related technical questions by
providing assistance and sharing technical knowledge of PAES products and their applications.
• Effectively communicate with both the sales teams and customers directly to assist with product
specifications, sizing, and application.
• Respond to all incoming data, including phone calls, electronic mail, faxes, conventional mail, walk
in customers and other sales related documentation in a timely and accurate manner.
Skills required:
• A thorough understanding of products related to all forms of aquaculture and
aquaponics, with an emphasis on recirculating aquaculture systems (RAS).
• Proven ability to manage and execute technical support and assistance within the
aquaculture industry.
• Excellent organizational and communication skills are required.
• Must have ability to work independently while handling a wide variety of projects and
able to prioritize them effectively.
• Ability to remain in control, professional, and empathetic while handling customer
interactions.
• Outstanding written and verbal communication skills.
• Proficient at navigating and toggling through multiple programs/applications at the
same time.
EDUCATION AND/OR QUALIFICATIONS
A Bachelor’s degree in Aquaculture, Marine Biology or Fisheries Science plus 1 year of relevant experience
with recirculating aquaculture systems. A Master’s degree in Aquaculture is preferred. Must have proficient
written (Microsoft Office suite) and oral skills (face-to-face, telephone & public speaking) – Any accredited
courses in Professional Selling, would be an asset.
LANGUAGE SKILLS
• Must be able to communicate effectively in the English language.
